How to register an improvement project?
- Enter the “Improvement Projects” module from the left sidebar.
- Click on the
“Register project” button in the process flow.
- Enter all the
project information and select a responsible person for its
follow up.
- Click “Send”,
and an email will be sent to notify the responsible person and
continue with the flow process.

The "Type" can be edited from the drop-down lists.
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How to modify the types of improvement projects?
Enter the “System Settings”, identified with a gear icon at the top right. Enter the "Drop-down lists" tab and scroll down to the "Improvement Projects" module. Click on "Type", here you will see a list of all currently registered types, you can ...
How to follow up on improvement projects?
Enter the "Improvement Projects" module from the left sidebar. Click on the "Project follow-up" button in the process flow. A list will appear with all the projects you have to follow up, click on the "Actions" and "Details" button in which you want ...
How to close the improvement projects?
Enter the "Improvement Projects" module from the left sidebar. Click on the "Review Project" button in the process flow. A list will appear with all the projects that you have yet to review, click on the "Actions" button and then "details" for the ...
How to register a complaint?
Enter the "Complaints" module from the left sidebar. Click on the "Register Complaint" button in the process flow. Enter all the complaint information, select the affected clien, and a responsible person for its follow-up. Click "Send", and an email ...
How to register or mail controlled copies?
Controlled copies be printed directly from the software or sent by mail. Enter the "System Settings" identified with a gear icon in the top right corner. Enter the "Document Catalog," where you'll see a list of all currently registered documents. ...